Requirements & Details:
• SAP experience desirable
• Ideally college graduate or a minimum of 2 years financial experience on credit and collections in a multinational Shared Services environment
• Minimum 2 years customer facing experience
• Must demonstrate strong telephone communication skills with ability to influence and negotiate
• Fluency in German would be preferred. Additional European language is an advantage
• Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
• Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
• Demonstrate strong interpersonal skills, written and oral communication skills
• Accuracy and attention to detail
• High learning agility in a fast paced environment
• Problem solving skills
• Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.
• Good time management skills.
• Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.
• Proficient with Microsoft Office software (Excel, Word, etc…)
- For application and details please send your CV here jordan.anghel@aaeurorecruitment.com
Master Data, Billing and Invoicing
• First point of contact for customer inquiries on customer master data in SAP ERP system
• Coordinate initiation and validation of O2C master data requests
• Complete master data process changes using enablers and SAP
• Adhere to Sarbanes Oxley (SOX) and Financial Business controls to ensure quality
• Continuous improvement to further enhance procedures and achieve best practice
• Serve as subject matter expert and “go to†contact for all aspects of customer master data
• Understands, advises and reports master data implications and consequences to manager
Credit, Billing and Collection
• Analyse customer aging through FSCM in order to analyse collection priorities
• Answer customer inquiries on invoice disputes
• Enter customer disputes in FSCM
• Contact customers by phone or mail for collections using market best practices
• Run AR reports for management review
• Run billing process and ensure invoices are sent to customers on time
Salariu pe lunar - 28 EUR
Jordan
0799936279
Salariu pe lunar - 28 EUR